Shipping policy
Shipping and Delivery Policy
Welcome to MOJILO ! We are committed to providing you with high-quality custom-printed t-shirts and ensuring a smooth shipping and delivery experience. Please take a moment to review our shipping and delivery policies below:
1. Shipping Options
We offer reliable and timely shipping services to ensure your orders reach you safely. The available shipping options are as follows:
- Standard Shipping : Delivered within 5-7 business days.
- Express Shipping : Delivered within 2-3 business days (additional charges may apply).
- All The Orders Will Be Delivered within 4 -7 Day business days.
Please note that the delivery time begins once your order has been processed and shipped from our facility.
2. Processing Time
All orders are processed within 1-2 business days after placement. During peak seasons or holidays, processing times may be slightly extended. Rest assured, we will keep you updated via email regarding the status of your order.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order, destination, and the selected shipping method. You can view the exact shipping charges during the checkout process before finalizing your purchase.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email containing the tracking number and details. You can use this information to track your package in real-time until it reaches your doorstep.
5. Delivery Issues
If you encounter any issues with your delivery, such as delays, lost packages, or damaged goods, please contact our customer support team immediately at 9023000522 . We will assist you promptly to resolve the issue.
6. Returns and Replacements
At MOJILO, we strive to deliver products that meet your expectations. However, if you need to return or replace an item, please refer to the following guidelines:
- Return Window : You may initiate a return within 7 days of receiving your order.
- Condition of Product : The product must be unused, unwashed, and in its original packaging.
- Return Shipping Cost : The cost of returning the product will be borne by the customer unless the product is found to be defective or damaged.
- Defective/Damaged Items : If the product is defective, damaged, or incorrect, we will provide a replacement or refund at no additional cost to you. Please report such issues within 48 hours of receiving the order.
For more details, please refer to our Returns and Refunds Policy .
7. International Shipping
Currently, we offer shipping within INDIA only. However, we are working on expanding our services to international locations soon. Stay tuned for updates!
8. Customer Support
If you have any questions or concerns about your order, shipping, or delivery, feel free to reach out to us. Our customer support team is here to help!
- Email : [email protected]
- Phone : 9023000522
- Operating Hours : 9:00 AM TO 7:00 PM
Thank you for choosing MOJILO ! We appreciate your trust in our brand and look forward to serving you with the best products and services.